applecrisp1
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Post by applecrisp1 on Feb 1, 2017 11:44:26 GMT -5
I'm still waiting. I was wondering how many have received it already. And if so, when.
Thx.
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cafelatte
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Post by cafelatte on Feb 1, 2017 12:22:21 GMT -5
I'm still waiting for mine too.
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Post by swedishcook on Feb 1, 2017 13:06:32 GMT -5
Registered for replacement blade December 26. It arrived about 4 weeks later.
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gobluem82
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Post by gobluem82 on Feb 1, 2017 13:22:13 GMT -5
The time frame in which I received mine is almost identical to Swedishcook's. Of course, I promptly dropped the bowl cover on the floor shortly afterward and broke it, so now I need to order a new one  |
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Post by beth on Feb 1, 2017 23:35:51 GMT -5
I put my request in around the 19th-21st. I have an email from Cuisinart on the 22nd, but I haven't seen or heard anything since. I suppose there are different size blades for different processors. Mine is an 11 cup.
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applecrisp1
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Post by applecrisp1 on Feb 2, 2017 0:10:33 GMT -5
Thanks everyone!
gobluem --- that is frustrating, that kind of thing is so frustrating and has happened to all of us. Grr.
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cafelatte
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Post by cafelatte on Feb 5, 2017 14:55:38 GMT -5
I received this email the other day.
February 4, 2017
Dear Customer,
Thank you so much for your ongoing patience. We want to keep you advised of the status of your free Cuisinart replacement blade. Our blades are fabricated using precise manufacturing processes, which of course means, that they take some time to produce. We are producing new blades as rapidly as possible to meet the demand resulting from this replacement program.
When your blade is about to be shipped we will send you an email so you can anticipate when it will arrive to the address you indicated on your replacement blade registration. In the meantime, you are able to use all other cutting implements and accessories that may have come with your Cuisinart food processor.
As a token of our gratitude and appreciation of your ongoing patience, please download this interactive recipe book for your use. We put this book together exclusively for those consumers impacted by the recall.
Cuisinart strives to provide you with the best service possible and if you have any questions or concerns please contact us via our email address: Cuisinart_Cserve@conair.com
Thank you again for your patience and we apologize for any inconvenience this may cause.
Cuisinart
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applecrisp1
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Post by applecrisp1 on Feb 5, 2017 20:57:44 GMT -5
cafelatte --- I received the same email a day or two after I posted. I forgot to post back. Good to get at least an email update (I bet they got lots of emails asking for info). Thx!
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cafelatte
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Post by cafelatte on Feb 7, 2017 9:58:53 GMT -5
I was happy to see the update too. I did download the cookbook but haven't looked at it yet. It's about 80 pages from what I remember.
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joanieb
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Post by joanieb on Feb 7, 2017 14:14:33 GMT -5
THANK Y'ALL FOR THE UPDATE! I didn't see my model in the initial news postings. But then got a letter from Cuisinart in mid-December that Costco had let them know I had purchased a fp and, when I checked the letter info, my model WAS included in the recall. I submitted online for a replacement 12-28-16. Received an email in the last few days that I can't open on either of our devices :/ . I assume it's what cafe latte posted. So thanks for that!
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joanieb
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Post by joanieb on Feb 17, 2017 22:16:44 GMT -5
Got another unopenable email today from Cuisinart  Anyone else get one and willing to share? At this point, I'm ready to head to Costco and get a Kitchenaid food processor. |
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applecrisp1
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Post by applecrisp1 on Feb 17, 2017 22:54:44 GMT -5
Got another unopenable email today from Cuisinart Anyone else get one and willing to share? At this point, I'm ready to head to Costco and get a Kitchenaid food processor. I didn't get another email. I'll post back if I do. |
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cafelatte
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Post by cafelatte on Feb 18, 2017 10:24:13 GMT -5
No new email here either, or blade. My blade is perfectly intact, so I would have no hesitation to continue using it. I hardly ever use the FP though.
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applecrisp1
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Post by applecrisp1 on Mar 14, 2017 10:24:56 GMT -5
FYI, I received my blade on Saturday.
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cafelatte
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Post by cafelatte on Mar 14, 2017 14:06:51 GMT -5
No blade yet.  |
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applecrisp1
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Post by applecrisp1 on Mar 16, 2017 19:00:17 GMT -5
cafe latte -- Hope it is on its way. Now the big question is when will I actually use it... in days, weeks or  ? |
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Post by beth on Mar 18, 2017 14:41:37 GMT -5
Applecrisp, did you get another email updating your status when it shipped? I got an earlier email that promised updates when it was ready to be sent, but I haven't hearrd anything since. This is really disappointing. I even went and priced a new one -- Macy's has a sale with and extra 10% off kitchen items and then a 10% off on top of that. Makes a new 11 cup about $100. It is tempting but seems silly. Sort of.
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applecrisp1
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Post by applecrisp1 on Mar 18, 2017 17:53:33 GMT -5
Beth,
Unless I accidentally deleted it, I didn't get another update. I did get an email on 2/4 saying the mfg takes some time etc etc.
Hope you get it soon.
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Post by beth on Mar 18, 2017 21:54:53 GMT -5
Thanks. Not holding my breath -- I have heard that the company is saying it may be this summer (June/July). I heard a news report that said 6 months, but I don't know if that was from the time of the recall or from now. But I did make a batch of scones with it in the meantime.... Wondering if I should get a new one to use until the blade comes.
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cafelatte
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Post by cafelatte on Mar 20, 2017 13:55:31 GMT -5
Beth, I haven't received any new emails since the one I mentioned and as of today, still no blade. I would not hesitate using it the one I have. I'd just inspect it after use to make sure those rivits are still there. Mine seems solid. I'm not spending the money to buy a new one as I don't use it often.
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Post by beth on Mar 20, 2017 19:51:33 GMT -5
My rivets and the general construction look very solid, so I haven''t been too concerned There are some tiny nicks on the blade edge, but I don't think that is what they are talking about.
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Post by beth on Apr 1, 2017 18:57:25 GMT -5
I just got my blade. I've seen some folks posting complaints on Facebook and getting replies asking them to send a private message so they can assist them. One person came back and said they got their blade, so maybe that's what it takes. Or to get lucky. I requested the blade back in December, but I think that was their busiest time. Hope the rest of you get yours soon too.
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cafelatte
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Post by cafelatte on Apr 2, 2017 10:30:38 GMT -5
No blade yet. Do they send it by USPS? I'll wait until the end of the week before I contact them; hopefully it's on it's way. |
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Post by beth on Apr 2, 2017 14:08:55 GMT -5
Label says UPS Mail Innovations and has a USPS tracking number and the small box was in our maibox. Googled UPS Mail Innovations and they appear to be a fulfillment/shipping service, so I would look for USPS delivery, though they could use different services for different areas.
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cafelatte
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Post by cafelatte on Apr 3, 2017 7:11:32 GMT -5
Thanks Beth. We've had a lot of shipments that start with UPS and then then USPS delivers them. I get auto alerts when something is shipped to our address, so hopefully I'll get one soon.
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Post by beth on Apr 3, 2017 11:49:35 GMT -5
Hope so. I was starting to think about buying a new processor on one hand and getting rid of it altogether on the other. I don't use mine as much as I could (DH likes prep work) but when I do, I really want it. I wish it was smaller, but the 11 cup barely holds one of the recipes I use it for. Any larger and I wouldn't have a place for it. It is the one appliance that teeters on the edge of love/hate.
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cafelatte
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Post by cafelatte on Apr 6, 2017 7:28:12 GMT -5
My blade arrived yesterday.  Hopefully by now, everyone here has theirs. |
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Post by beth on Apr 7, 2017 21:10:58 GMT -5
Glad you got it. Now a new question -- how do you dispose of the old one? Can't give it away, could be dangerous to throw it away and not sure it can recycle.
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cafelatte
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Post by cafelatte on Apr 8, 2017 15:20:51 GMT -5
Glad you got it. Now a new question -- how do you dispose of the old one? Can't give it away, could be dangerous to throw it away and not sure it can recycle. I didn't' read the entire insert, but I think it said to dispose of the old blade in the same box the new one was shipped in. I'm just keeping the old blade for now. |
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applecrisp1
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Post by applecrisp1 on Apr 8, 2017 15:43:50 GMT -5
So after waiting for the blade and finally getting it a few weeks ago, I haven't even used it yet. At least I finally washed it and put it away.
Beth, I just wrapped/taped it in the replacement box just like caffelatte mentioned.
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Anyone else get one and willing to share? At this point, I'm ready to head to Costco and get a Kitchenaid food processor. 
? 
Hopefully by now, everyone here has theirs.